• 1.Are you a factory or trading company?

    We are direct factory sale.

  • 2.Where is your factory located? How can I visit there?

    Our factory locates in Dongguan.Let us know your visiting schedule in advance, we will arrange.

  • 3.Do you provide samples?is it free or extra?

    It need sample cost , will return once order confirmed.

  • 4.What is your warranty?

    About 1-3 years warranty.

  • 5.What payment method do you accept?

    T/T(Bank transfer), Western Union etc.

  • 6.Whats your after sales-service ?

    7days/24hours online for you,any problems about the products can be solved in time,even if after warranty,the quality of goods will be promised by us too.

  • 7.How about shipping ?

    For sample order we could arrange DHL , TNT, FEDEX express. For mass order both by sea and air available . also we could provide offer for your reference.

  • 8.What’s the leading time?

    It depends many factors influence the leading time, such as the complexity of products, the order quantity, and production schedule, etc, so we will confirm the leading time per each order.

  • 9.What details you need to make an offer?

    Where do you use this products? / indoor or outdoor ? / Whats the overall size ? How many sets ? / Single side or double side lighting ?

  • 10.Which kind of certification do you have?

    we have CCC,CE, ROHS, ISO9001, UL certifications for our products.

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